20 Years Townsville’s First Choice For Data Recovery

100% Free No Obligation QUOTES
We Are Actually in Townsville!

Townsville Nerds have been in business a long time. We have accomplished this by focusing on three important aspects of customer service. That is, convenience for the customer, a terrific service and a great price.

When people think data recovery, they think it is going to cost a lot of money. But the truth is, data recovery Townsville can mean a lot of different things.

Not all data can be recovered, depending what it is will influence the price and whether it is physical data recovery or logical data recovery Townsville.

We don’t want to put you on the spot and we don’t want you to be out of pocket when we didn’t even do anything. That’s why for data recovery Townsville – we at Townsville Nerds offer a 100% free quote for all data recovery jobs.

We Respect Your Privacy

The reason I am discussing this point first in this post because after all these years of data recovery Townsville I know this is the most important thing for our customers.

Computer and laptops have become very personal. Our business, private and public life are all on these little hard drive devices and privacy is paramount.

After 20 plus years of recovering data, we have never had a complaint from our customers about breech of privacy. If we had we wouldn’t still be in business.

If one of my hard drives died with important personal and financial information on it, I would be terrified to let someone look at it.

Rest assure, recovering data is very time consuming and intense. I have no business nor time or will to look at your personal information. I totally respect and care for your privacy, my data recovery townsville business depends on it.

Data Recovery Townsville

Most data recovery jobs in Townsville can be bundled usually into a few different problems.

My computer can see the drive but can’t access the data

This does not always mean there is a problem with your hard drive. Sometimes your computer can be having issues as well restricting it from seeing the hard drive properly or mounting it as a drive to use.

If i plug your hard drive into one of my servers, and it works, we know your computer might be the problem.

If it is the drive, it is most likely the partition table might has become corrupt.

Hard Drive is not powering up

If it is the hard drive inside your computer there could be other factors to consider such as the motherboard or power supply.

If it is an external hard drive, the logic board could be damaged due to old age, it may have been dropped or some other influencing factor.

The important thing to understand is, just because it does not start up, doesn’t mean all your data is gone. We can take the hard drive out of your HDD caddy or computer and mount it in a server to test if the data is there and recoverable. If the drive can not be repaired, the data maybe salvage and put onto another hard drive or external drive.

Power Surge

Power surges are a big problem in Townsville. When I worked down south we never saw as many power issues as we see in Townsville .

I don’t know if it is the heat or the extreme weather we have here but power surges plague a lot of computer and hard drives and present a lot of issues for data recovery Townsville.

Logical Issues

Logical Issues are a bit different from the rest of the data recovery Townsville problems as they are usually more effected by software or something someone has done.

Whether it is because you have personally formatted the hard drive and wiped the data yourself, or you might have had a virus or bad update; Logical issues are usually not physical in nature but just as detrimental to the integrity of your data.

You might have also seen this coming. Maybe the last few ties you used your computer it was running slow, or every now and again it would hang when starting up.

Physical Failure

Physical failure is a big problem. Not all physically failed hard drives are recoverable and usually something has gone very wrong. Hard drives like everything else get old and can die.

Also, dropping a hard drive on the ground, in water or even fire and smoke contributions can severely damage your hard drive and result in loss of data.

Different Types of Hard Drives

For the most part, a hard drive is for storing of information and programs on and the difference between most of them is the physical characteristics.

As the end user using the product, you simply go to “My Computer” and see the hard drive mounted as a C Drive or D Drive etc.

However, the physical technology and terminology for the three main drives are a littler different, but most of the data recovery Townsville is processed the same way.

HDD (Hard Disk Drives)

Most hard drives in computers is quite old technology. Until recently the tech had not really changed a lot.

Like a old recorder player your disk platters rotated, and an arm (actuator) writes and reads information to the disks as they rotate.

This process is very slow and because of the rotation moments is very sensitive. It doesn’t take much of a bump to damage the disks or actuator arm.

SSD (Solid State Drive)

Solid State Drives are much newer technology. Because of this they are more expensive and you get less space for you money.

However, the technology is much more superior. They are extremely fast, 5 to 20 times faster pending on the computer you have and the type of socket it connects to.

And like a USB thumb drive, there is no moving parts which is make it more resilient to damage cause by movement.

External Drive

An external hard drive is a drive which is not mounted inside of your computer, but added to it as needed to either backup files or extend storage.

It is usually connected by a USB port or Firewire connection and had a hard drive inside a caddy which is like the two earlier mentioned drives, a Hard Disk Drive or Solid State Drive.

A small USB thumb drive is also considered an external hard drive.

Because they are connected externally the transfer of data to one is slower than internal drives.

Our Process

Everyone has there own way of data recovery Townsville, and most of business go the wrong way about it.

We at Data Recovery Townsville Nerds put our customers first. We actually do half of the job in diagnosing and working out and testing the problem for free before we give you a quote, just to see if we can do it.

We put you first!

Before we do any job, we thoroughly test if we can do the recovery, so you wont be left with a bill and no data.

Step 1: Test and Quote (100% FREE)

We test the drive, see if any data can be recovered and then quote you. You are under no obligation to accept our quote. It is 100% completely free. If you do not accept our quote the diagnosis is till free -It’s all about your convenience and what is best for you.

Step 2: We simply do the work you agree on.

We do not have an hourly charge and there are no hidden fees. If something comes up we do not increase our price and put it on you – we take it on our own shoulders and the price will not change for you. There are no hidden fees.

Step 3: Completion of the job

Your job completed – usually within a day or two. If for any reason the job can not be completed, we have a no fix no fee policy.
If we do not deliver, it doesn’t cost you a cent!

What Separates Data Recovery Townsville and Nerds

For starters, we are actually in Townsville.

A quick search of “Data Recovery Townsville” in Google or any search engine will yield a variety of results, but usually companies down south who do not even have a presence in Townsville.

They will either expect you to send their drive down to them, or they will scramble to find someone like me in Townsville who do the work on their behalf and add to the price of your job.

We don’t take on more than we can handle – Fast Turn Around

We are only a small business – but we are dedicated.

I only take on a certain amount of jobs at any one time so i can be sure I can do a good job, and do it quickly

I don’t like to keep my data recovery clients in Townsville waiting and can usually have a job done within a few hours to a couple of days. This is how I have stayed in business all these years.

We take responsibility for our work

Over the past 20 years we have seen a lot of Townsville Data Recovery business come and go.

We have been operating for over 20 years and we will be for 20 more to come.

Townsville is a small place and because it is my home, I have to be responsible for my work. My family are here, I work and live here and i will see customers every time I go to the supermarket, sporting even or even the beach.

We are open to Questions

If you read our review in Google – there are a lot of them, a large majority of the comments say something like, “Ross was in communication with us throughout the entire process”.

We don’t just do this to get great reviews.

You are part of the process. The more questions we ask each other will result in a better job and a better service. You are part of the process.

Desktop Data Recovery Townsville

Desktop computers and PC’s seem to have less data recovery problems in Townsville than laptops.

We see more power related problems which has affected the internal hard drive probably due to the desktops constantly being connected to a dedicated power line and socket in the wall.

A lot of these problems can be avoided by a decent surge protector. If you do have one and you still get surge related problems to your hard drive or desktop PC, make sure you change the surge protectors every 12 to 18 months.

Laptop Townsville Data Recovery

Some of the Laptop and Notebook data recovery problems are similar to desktop computers, but they usually happen for a very different reasons.

Although laptops are made to be portable and have the ability to move around a lot, the internal hard drives do not always like being moved around.

The new Solid State Hard drives fix this problem quote easily, as they have no moving parts. But for the most parts the majority of laptops still come with a standard hard drives with a moving platters that can easily be dislodged and damaged with quick movements, sudden stops and drops and bumps.

Laptops are only light and can easily be damaged by the slightest bump.

Apple Mac Hard Drive Data Recovery Townsville

Apple Mac computers are just as susceptible as Windows PC’s to hard drive problems.

Although Macbook and Imac computers use a completely different file format and operating system to mainstream computers, for the last few years they have used the same hard ware.

This basically means the chances of recovering data for a Mac computer is just as likely as a Windows machine regardless of what you have heard or other companies might have told you.

If another data recovery Townsville company has told you they can not recover data from a Mac computer, please bring it in straight to us and we will give you a free quote.

External Drive Data Recovery Townsville

External hard drives (the type you plug into your computer by USB or Firewire) seem to make up the majority of Townsville data recovery jobs.

This is because the are the most likely to be moved around, dropped and constantly being plugged in and out of laptops and desktop computers.

We deal with every type of external hard drive recovery and every size.

If your external hard drive is playing up, we might need to physically take it apart or dismount it from its caddy to diagnose the problem.

Types of Data Recovery Files

We at data recovery Townsville understand how important your files are to you.

Computers and hard drives can be replaced, but if your data and files are not backed up they can be gone forever.

We take our time for data recovery Townsville as we know the slightest mistake can cause further damage to your data and hard drive.

Type of files we can recover are (but not limited to):

Media Files Recovery

Your photos, music, video and personal files. If you have saved photos on your computer or files you have downloaded from somewhere else, data recovery townsville have a good chance of being able to recover your precious files.

We have very special software which focus on these types of files which greatly increases your chance of Data recovery Townsville.

Documents Recovery

There are many different types of documents on your computer.

For a lot of people they might be Microsoft Office files such as World Documents, PowerPoint or Excel Files. Or, maybe your a student and have a lot of PDF files you have made yourself or downloaded from the internet.

Some files are static and just sit in a directory on your computer like in “My Documents”, others a part of a software package. But, with a little bit of trial and error and some intelligent search algorithms we have a great success rate of recovering your documents at data recovery Townsville Nerds.

Email Recovery

Do you know what email program you use to access you emails?

If you can answer that question we are already halfway there to recovering your emails and data. Each email program handles your emails differently.

Some download your emails directly to your computer, others store them online.

If you know which program you use to access your email, data recovery Townsville will have a much better chance of recovering your data.

Business Files Recovery

There are many different types of business applications out there and they all handle your data different.

If you are able to communicate with us which one you use we are usually able to recover the data quote quickly. If there is a program we haven’t seen before we have a large knowledge base at Townsville data recovery to expand and draw on to recover you business files.

These are just a few of the files we can recover at Data Recovery Townsville right now. If it’s on your computer or laptop we can recovery it!